Magazine

Understanding E&O Risk in the Digital Age

Millennials are more likely to purchase, service and modify their insurance online or through other electronic methods. How does the potential for an errors & omissions claim increase with this shift toward a virtual marketplace?

How to Mold Young People Into Your Agency Culture

To grow your business and fill talent holes, you need to consider who will make your organization stronger before you invest in hiring and training. Use the ATM method to make sure a candidate is the right fit.

Why Marketing Shouldn’t Be About Carriers

In insurance, “marketing” typically­ references the scramble to satisfy carriers. But what drives more sales in the first place? Marketing to customers and prospects.

Agency Profile: Finding True North

Dyste Williams Agency has acquired 11 other agencies since 1992 and, with five producers, is dedicated to building relationships with small business clients by providing resources that large firms can access more readily.

Declaration of Independents: Laura Deeley Bren

“Blessed to live at the beach,” this second-generation agent says a perfect day begins surfing with her family and continues with a coastal property insurance deal at her Best Practices agency.

Why Restaurant Owners Need EPLI Coverage

Sexual harassment is just one of many common issues that arise in a restaurant workplace—and it’s also one of multiple risks covered by an employment practices liability insurance policy.

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