Magazine

Managers and salespeople continually experience the fight or flight syndrome when faced with conflict. Here’s how to manage challenging situations more effectively.

The U.S. construction industry generates nearly $1 trillion worth of structures each year—and that translates to big opportunities for your builders risk insurance book in 2018.

Opening your doors to interns can be a gamechanger for you and your agency. During a recent webinar, three independent agents shared what they’ve learned from utilizing interns—and how your agency can benefit from the practice.

From the Manchester Arena bombing at an Ariana Grande concert last spring to the mass shooting at the Route 91 Harvest music festival in Las Vegas in October, special events have become a prime target for terrorists.

By: Volume 115, No. 1

InsurTech startups are attracting big money because of the promises they make to consumers. Here are a few key areas they’re focusing on—and how they could impact the industry.

There’s more to the InsurTech movement than the disruptor narrative. Here’s how independent agents and brokers could partner with InsurTech startups to improve the distribution process for all.

Placing special events coverage for a client is generally not the cakewalk you were expecting.

Poor leaders too easily forget the challenges a salesperson faces in finding and engaging customers. Great leaders, by contrast, are able to understand the feelings and challenges faced by the people they lead.

The financial and opportunity costs of making a wrong hiring decision are enormous. According to some estimates, the costs of recruiting, interviewing, selecting and training a new employee range from one to five times the annual salary of the position yo