High-impact meetings will energize, inspire and invigorate your staff so that they feel acknowledged and like they’re part of the solution. Here are 36 questions top leaders use to transform meetings from worthless to worthwhile.
Despite merger objections, data breach lawsuits and the #MeToo movement, claims in the D&O space have not yet combined frequency with severity in a way that will significantly impact pricing.
As product recalls become more frequent and extensive, manufacturers of all sizes are taking notice. While The Hanover has offered product withdrawal coverage for many years, a recent product expansion adds liability and additional expenses.
By: Volume 115, No. 4
Only 35% of independent agencies are led by a woman agency principal or senior manager.
As boomers retire and millennials join the agency ranks, Generation X is taking the reins of the insurance industry—and offering the best of both worlds.
The actions of your customers throughout the buying process should spark your agency into action.
Two agency staffers debate the issue.
Giving your employees clear direction on what actions they should take or not take in certain situations is essential. But establishing standard operating procedures at your agency is not enough—you must also properly train every staff member on them.
Of any generation, millennials are the least likely to be engaged and the most likely to be actively disengaged with insurance companies.
