Magazine

By: Volume 115, No. 7

Over the past decade, the cost of medical equine insurance has doubled. IA spoke with two agents to get the scoop on how the equine insurance market has transformed in response to mounting major medical losses.

Ten young agents under the age of 33 share their thoughts on the insurance industry’s appeal for the next generation of employees and clients—and what needs to happen for independent agents to thrive in the future.

Many insurance agents agree to place coverage that is outside either their area of expertise or their geographical comfort zone. But this is a dangerous practice.

Globetrotting high net-worth individuals vacation in ways which open the doors to often unexpected exposures.

More than half of long-term care insurance claims begin in the home, compared to only 28.2% that commence in a nursing home, according to a recent analysis.

The greatest coaching moments are the questions: when you seek to understand your salesperson’s opinion and viewpoint before sharing your own.

As their immediate predecessors in the office, millennial insurance agents are ready to welcome Gen Zs into the fold. But they also have a few concerns about what it will take for this cohort to succeed as employees of the insurance industry.

You’re ready to improve your customer experience by embracing technology. The problem: Your team is resistant to adopting modern strategies.

When Karen Fentress worked on the company side and visited independent agents as a product manager, she had no desire to ever become one. But after the birth of her first child, she changed jobs so she could work part-time—at an independent agency.