Magazine

More than half of long-term care insurance claims begin in the home, compared to only 28.2% that commence in a nursing home, according to a recent analysis.

The greatest coaching moments are the questions: when you seek to understand your salesperson’s opinion and viewpoint before sharing your own.

As their immediate predecessors in the office, millennial insurance agents are ready to welcome Gen Zs into the fold. But they also have a few concerns about what it will take for this cohort to succeed as employees of the insurance industry.

You’re ready to improve your customer experience by embracing technology. The problem: Your team is resistant to adopting modern strategies.

When Karen Fentress worked on the company side and visited independent agents as a product manager, she had no desire to ever become one. But after the birth of her first child, she changed jobs so she could work part-time—at an independent agency.

When Jesse Konold attended his first state Big “I” event in 2006, a speaker asked everyone under the age of 30 to stand up. “Out of about 300 agents in the room, I was the only one standing,” recalls Konold, 36. “That really started to get my wheels turni

The equine market may finally be leveling out, which is good news for agents who are hoping to sell more equine in 2018. Here are four ways to make it happen.

Here are 22 real-world examples where managers have created self-imposed limitations on the health and growth of their team by misbranding people.

New to the collector car market? Use these five questions to gather information, impress your customers and look like a real expert.

A burst city waterline causes water damage to the common area of a mall, which is insured under a proprietary Special Cause of Loss form. Can the carrier deny coverage based on the water exclusion?