Magazine

Significant errors & omissions claims have resulted from the marketing and procurement of personal umbrella policies—or lack thereof. Here are a few landmines to watch out for.

Most agencies discover that it’s difficult to offer both property-casualty and life-health insurance unless they employ staff that are 100% dedicated to their respective lines.

Performance is easy to measure in certain types of jobs. Not so in management.

If you’re frustrated with lazy employees, ask yourself: Who is actually being lazy?

What is the likelihood that someone would recommend your agency to a friend or colleague?

On a Friday afternoon in Ohio, a group of 11 fifth-generation employees of Stolly Insurance—dubbed “G5”—meets to brainstorm on challenges, oppor­tu­nities and the future of their agency.

After 10 years in the retail industry, Leandra Heil was ready for a career change—but wasn’t willing to relocate from her beloved hometown. A friend pointed her in the direction of a local agency, and nearly six years later, she has no intentions of leavi

Life insurance is sometimes portrayed as a “set it and forget it” type of investment, but the reality is that there are a variety of variables that can change along the way.

The improving economy comes with plenty of side effects, and if your agency sells specialty lines, one of them is that your clients have more money to invest in collectibles like classic cars.

Why are classic car repair costs on the rise? In addition to a higher standard of care, the number of specialist mechanics is dwindling.