Magazine

Selling and servicing insurance is not like selling and servicing other products. Here are five ways to avoid errors & omissions claims through smart sales practices.

Leaders can empower employees by supporting continuing education and professional development at every level. Here are a few management practices that can create the right environment for growth.

If you want to attract new business and consistently feed your agency new customers, you need to maintain a number of different pipelines. But before you start to beef up your marketing, you need to know what to avoid.

More than half of insurance policyholders grow frustrated if a chatbot has yet to provide them a clear path to resolution within five minutes—but 34% of policyholders want to switch to a chatbot if they’ve been on hold with a live agent for the same amoun

“We truly believe there is no good or bad except by comparison,” says Jeff Brady, president & CEO of Brady, Chapman, Holland & Associates in Houston. It’s a philosophy that this 25-year Best Practices Agency has taken to heart.

When Mike Brouwers needed a new carrier appointment, he called everyone he knew from working with his state’s Young Agents Committee, and asked them to vouch for him: “Within 90 days, we were on board.”

Sustained and continued growth in real estate and construction means architects & engineers business is booming, and firms are shopping for coverage with ample capacity.

What are the risks and advantages of insuring a commercial property with 100% coinsurance?

Perpetuation (noun): the continuation, without end. Succession (noun): a following after. No matter which word you use, do you have a plan?

A client’s policy includes an endorsement which provides “blanket additional insured” status to the entity with whom they have a written contract, but the certificate holder still insists that the certificate of insurance must specifically list both it an