Independent agent Steve Shoultz started Priority Risk Management from scratch 13 years ago—and he tries to cross-sell commercial auto whenever he can. “It’s much more difficult to find a qualified driver now because the economy is good and there’s high em
Independent agent Matt Evans didn’t set out to become an expert in flood insurance. But when his hometown in Iowa flooded, he didn’t have a choice.
Despite merger objections, data breach lawsuits and the #MeToo movement, claims in the D&O space have not yet combined frequency with severity in a way that will significantly impact pricing.
As product recalls become more frequent and extensive, manufacturers of all sizes are taking notice. While The Hanover has offered product withdrawal coverage for many years, a recent product expansion adds liability and additional expenses.
By: Volume 115, No. 4
When it comes to your reputation, hoping for the best isn’t good enough. Here’s how to actively shape and manage your reputation.
The actions of your customers throughout the buying process should spark your agency into action.
Giving your employees clear direction on what actions they should take or not take in certain situations is essential. But establishing standard operating procedures at your agency is not enough—you must also properly train every staff member on them.
Of any generation, millennials are the least likely to be engaged and the most likely to be actively disengaged with insurance companies.
A passion for excellence, integrity, resourcefulness and commitment to the community are the core values that have been driving Oswald for 125 years.