williamjones

By defining and maintaining an agency-wide sales approach, your agency can create a uniform, consistent message to potential clients. Here are three ways your agency can benefit.

Most insurance market cycles are pretty straightforward—yet what’s currently happening in the workers compensation market defies the usual logic.

One regional grocery store chain and its insurance broker decided they weren’t going to accept any safety lapses.

Is it a good practice to run motor vehicle record checks on behalf of an insured?

By not handling documents in the best way possible, many insurance agencies waste time, lose documents and even make themselves susceptible to fines for noncompliance. Learn how to avoid the three most common mistakes.

If your website isn’t set up to provide equal access for all visitors, you’re missing out on valuable customers and risking a lawsuit. Follow these four principles to provide an enjoyable experience for all.

If your commercial auto clients want a safe fleet, they need to start with safe drivers. Learn key steps to weed out the good drivers from the bad.

When it comes to commercial auto insurance, independent agent Michael Graham says that agents need a unique combination of skills to help clients navigate the complicated market.

If your agency needs to use an interpreter to communicate with a customer, do you know what you need to document about the exchange?

With open enrollment season upon us, employers should practice these three strategies to avoid the risks involved in offering employee benefit plans.