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When it comes to commercial auto insurance, independent agent Michael Graham says that agents need a unique combination of skills to help clients navigate the complicated market.

If your agency needs to use an interpreter to communicate with a customer, do you know what you need to document about the exchange?

With open enrollment season upon us, employers should practice these three strategies to avoid the risks involved in offering employee benefit plans.

By: Volume 116, No. 11

In 2018, commercial auto losses increased for the fourth consecutive year. However, numbers show there may be cause for optimism in this tough market.

Beazley’s enhancements combine comprehensive errors & omissions and media liability insurance with cyber coverage, breach response and pre-breach services.

Industry trends suggest smaller agencies are more likely to be personal lines-dominant. Here’s why that isn’t always the case—and how agents are writing personal lines into their long-term plan.

Insurance Services Office filed 30 changes to its personal auto policy program effective Sept. 1, 2018. Over a year later, most carriers have adopted the new language. How well do you understand the changes ISO made to the base PAP form?

It shouldn’t be news to anyone that technological advancements are shaping the world around us. But because new technology changes the way we live, work and play, independent agents need to keep up to date.

Why are we still talking about telemedicine the same way we have for the last five or so years? Here are six ways to move the conversation from just the basics to building an effective, successful program