As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.
To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.
While hacks and scams are among the more eye-catching ways that the increased use of artificial intelligence (AI) can expose businesses, awareness of AI performance failure risks is beginning to make an impact.
Building and optimizing marketing technology (MarTech) requires a mindset shift for agents. Fortunately, many agents may find that the approaches they take to other activities in their lives can be instructive.
Many personal lines clients mistakenly believe their standard homeowners insurance policy covers cyber incidents.
Growing up in a family where insurance was a topic of conversation at the dinner table, Andrews’ future in insurance was written in the stars.
Todd Jackson’s journey with both the Big “I” and his agency underscores a commitment to service and community, which have been pivotal in shaping his leadership approach.
Maintaining, improving and enhancing your website can feel like a full-time job for independent agents, who already wear many hats in their businesses. That’s why the Big “I” has an array of resources to help.
Many owners think that having a perpetuation plan is something that only older agency owners need to worry about, but the reality is that every agency owner needs to have a plan in place.
Insurance carrier ratings provide insights into the financial strength, stability and reputation of insurers and help you when recommending coverage options to your clients.
