Magazine

July 2020

By: Volume 117, No. 7 ​​

Adversity Meets Opportunity

The story of how contingency planning led to the most profitable month in an agency’s history—during the COVID-19 lockdown.

4 Ways to Steer Clear of UM/UIM E&O Claims

Insurance agents need to be careful and take appropriate steps to avoid errors & omissions claims that allege they failed to offer uninsured/underinsured motorist and umbrella coverage.

5 Ways to Proactively Improve Employee Retention

Employee retention may not be the top issue on many employer’s minds—but there’s no time like the present to take steps to improve team spirit, encourage performance improvement and ultimately, instill loyalty.

Agency Profile: Denver Agency

At Denver Agency, it’s relationship first, insurance second. Founded in 1932, the agency’s goal—even during pandemics—is to stay true to the clients that have helped them stay true for more than 80 years.

Declaration of Independents: Nicole Coppock

Nicole Coppock refers to herself as a product of the Invest program. Now, she frequently returns to her old high school to teach classes about insurance and careers in the industry.

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