When independent agents give product feedback to their technology partners, they’re not just solving the problem that’s in front of them; they’re contributing to the product’s long-term strategy.
Data, connectivity, artificial intelligence, and people and culture are the focus of the Big “I” Agents Council for Technology’s (ACT) updated strategy.
Despite being unimpressed by the software on offer when he first joined the independent agency channel, Ryan has relished the opportunity to constantly innovate and improve agency technology and processes.
Small businesses may be tempted to eliminate professional liability coverage, especially when they haven’t had any claims—that is not a good idea.
The bill would require the disclosure of the financing agreement between investors and plaintiffs.
As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.
To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.
While hacks and scams are among the more eye-catching ways that the increased use of artificial intelligence (AI) can expose businesses, awareness of AI performance failure risks is beginning to make an impact.
Building and optimizing marketing technology (MarTech) requires a mindset shift for agents. Fortunately, many agents may find that the approaches they take to other activities in their lives can be instructive.
Many personal lines clients mistakenly believe their standard homeowners insurance policy covers cyber incidents.
