Magazine

Here are four ways that adopting a digital payments solution can improve customer experience.

When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.

Answer common questions and paint a picture for your clients of what to expect in this year’s personal auto insurance market by being prepared to discuss these six market trends.

In response to the hard market, the Big “I” national Young Agents Committee (YAC) and Trusted Choice® created the Young Agents Tactical Series. This podcast and short video series equipped emerging leaders with knowledge and resources to help better serve clients during a challenging time.

Our industry has been witnessing intense consolidation for at least the last decade, but we have never seen this type of activity at the top of the market. Will these mega deals usher in a new era of deal-making?

The RAP Method is a three-step practical approach to recognizing where you are, adjusting your strategies and persevering through challenges.

Agents who are considering taking the leap into agency ownership—or those who are already agency owners and are looking to up their game—should cultivate an entrepreneurial mindset.

With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.

Gonyo has worked every role in an independent agency—from working the front desk to producing—before starting her own agency at 32 years old with “minimal money in a tiny little office,” she says. Today, Blue Line Insurance has four branches and 15 employees, 14 of whom are women.

Here’s how agents are protecting the country’s food supply and how agents looking for a new specialty can find plenty of niche opportunities throughout the domestic food cycle.