Magazine

Here are some market trends impacting the commercial auto market, as well as technology and communication techniques agents can use to help their clients.

In today’s volatile market, independent agencies face various emerging challenges that can lead to significant financial consequences.

​With limited placement options, rising customer expectations and the constant scramble to stay on top of renewals, now is the time to make the most of prospecting.

When independent agents give product feedback to their technology partners, they’re not just solving the problem that’s in front of them; they’re contributing to the product’s long-term strategy.

Data, connectivity, artificial intelligence, and people and culture are the focus of the Big “I” Agents Council for Technology’s (ACT) updated strategy.

Despite being unimpressed by the software on offer when he first joined the independent agency channel, Ryan has relished the opportunity to constantly innovate and improve agency technology and processes.

Small businesses may be tempted to eliminate professional liability coverage, especially when they haven’t had any claims—that is not a good idea.

The bill would require the disclosure of the financing agreement between investors and plaintiffs.

As the channel moves past the coronavirus pandemic and into the hard market, the 2024 Agency Universe Study examined how agencies are coping with growth, revenue, digitalization and carrier relationships.

To get an idea of how the Best Practices process can benefit your agency, start by picking one metric, review the results, and then use the proper tools or seek education to address the performance gaps.