Magazine

As COVID-19 continues to wreak havoc on the economy, 2022 will be a challenging year to find and keep workers. Build a successful hiring and retention strategy with these five tips.

When it comes to client service skills, the focus is always on helping others. As long as you’re compassionate and wish to make a real impact, you’re already on the right track. However, as anyone who works in client service or customer service knows, it’

Coaches far too often have the wrong assumptions about how ride-along coaching works. Here are six ways to make your sales coaching more effective.

As more offices reopen and employees are being asked to return to the office, agents can play a pivotal role in helping clients avoid employment practices liability insurance (EPLI) claims.

HSB Home Cyber Protection™ adds cyber insurance coverage to homeowners and renters insurance policies.

Payroll companies compete against agencies for workers compensation coverage every day. Managing these, and other relationships, is key to being successful in property-casualty insurance.

Recently. we’ve all been bombarded with stories about “The Great Resignation” as we experience a once-in-a-generation transformation of the job landscape. Recent surveys show that as many as one in every two workers are considering a job change.

An insured is buying a house and will have a cosigner on the mortgage. The cosigner would not have any ownership of the property. Can the cosigner be named in any way on the homeowners policy?

For employers who want to recruit, retain and expand in 2022, here are five year-end actions to help prepare for the bumpy road.

As more offices reopen and employees return to work, employers are expecting to see an increase in discrimination and retaliation claims and whistleblowers reporting unsafe workplace conditions.