Magazine

While all relationships are important, they are not all equal. If you’re taking stock of your connections, ask yourself these four questions.

The customer’s experience comes first, or they can and will take their business elsewhere. Here are five core practices you can focus on to provide your customers with the best experience.

Technology is providing more ways to leverage producer capability and improve results. Here are four tools to help independent agents maximize their time in front of buyers.

​When Robbie Moore first started attending the University of Georgia, he was like many of his peers. “I didn’t know what I wanted to do,” Moore says. But after attending the first class of an Intro to Risk Management course at Georgia’s Business School, “

By: Volume: 119, Issue: 4

There have been numerous changes in the special events insurance industry. Here are three ways agents can assist clients to become better prepared.

While special events are expected to continue to be scheduled through 2022, the ramifications from the pandemic may continue to haunt the industry.

Coverage targets midsize businesses paying premiums of $10,000-$250,000 per year for workers comp coverage and have been in business for three years or more.

A contractor caused a slow leak while remodeling a bathroom and had to remove a large part of their work. What parts of the repair are excluded under the Damage to Your Work exclusion?

If your tech stack is resulting in anything less than perfection, your recipe could use some refinement. Here’s how to create a smooth digital experience for clients and colleagues alike.