Magazine

Does an agency need an agency management system? Two independent agency leaders debate the issue.

Too many errors & omissions claims still result in a he said/she said credibility dispute. Documenting all interactions with customers and carriers as well as every insurance transaction can be critically important in defending an E&O claim.

If you’re looking for enthusiastic, low-cost labor, internships can provide your small business with many benefits. Thinking about implementing an internship program? Here are three things to keep in mind.

“Mission” and “vision” statements often find their ways into agency customer marketing pieces, media releases, blogs, presentation, website copy and more. But many are poorly constructed. Here’s how to get it right.

From building their own agency management platform to launching Montana’s first CoderDojo,Mike and Di Rydell happily flout agency tradition in favor of their own business model. But as third-generation owners, they also respect the lessons of their family

Barb Dale’s mother worked for State Farm and later for an independent agency during a time when most mothers stayed home. When Dale began helping her mom at the office, she learned “things I didn’t know I would need later in life.”

ICBM, a managing general agency created by wholesale broker Swett & Crawford, offers a comprehensive package program for lumber, building materials and secondary forest product industries.

Workers comp conditions have been calm for a while, but don’t expect it to last. Opt-out laws, reform efforts and the independent contractor classification may have a dramatic impact on the market this year.

Maritime Program Group, the product underwriter for Swiss Re Corporate Solutions, has expanded its builders risk program limit from $15 million to $100 million. Now, the company can provide capacity for larger projects inclusive of natural catastrophes ac

A complex web of state statutes and case law combine to immunize public entities, officials and civil servants from some claims, while allowing others to proceed. In response, Berkley Public Entity Managers offers broad and tailored coverage and services