Magazine

There’s no question that an employee’s first day on the job—and the 89 days that follow—have a huge impact on retention, engagement and productivity. You can’t undo that first impression.

After a stint owning an Allstate agency, Prosper Insurance President Drew Monroe went out on his own, intending to focus on commercial lines. “But then we started thinking about scaling,” he says.

When Fred Davis first started selling insurance in the late 1950s, he knew everyone in every house on every street in the Orange Mound neighborhood of Memphis, Tennessee. “But professional opportunities for me, a college graduate in business, were very li

There’s no reason to tolerate toxic relationships when all it takes is a conversation to repair and reinvent it.

For a business to be competitive and flourish in the future, employees must take on new and different team roles beyond their usual job-related activities.

Between 1991, when Clarence Thomas’s U.S. Senate confirmation hearing was dominated by talk of sexual harassment, and 2017, which saw the birth of #MeToo, the EPLI market evolved enormously.

Traditionally, standalone long-term care insurance has targeted the affluent. But New York Life saw a need to provide this valuable coverage to middle-market consumers at a price point that suits more peoples’ budgets.

By: Volume 116, No. 1

What emerging trends do carriers need to address in the next two years?

Personal lines directs, small commercial InsurTechs—what will be the impact of various emerging purchase channels over the next two years?