williamjones

In these challenging times, it’s especially important to take exquisite care of your existing customers. Here are seven things every customer-facing person needs to know.

After launching in April 2022, Mikayla Cooper’s decision to go solo is already proving to be profitable. “Now my goal has shifted to expanding my business,” she says. “It’s going to take time and hard work, but as long as you keep pushing, it’ll work.”

Katelyn Aitken Meyer, from Aitken & Ormond Insurance, discusses her expanding role from accounting to overall agency operations and IT, as well as tips for keeping family drama at bay.

Despite the good news in the D&O market, uncertainty remains as the economy faces a period of higher inflation and a possible recession, which could lead to an increase in D&O claims.

“Directors & officers insurance is the only policy that can adequately protect board actions,” says independent agent William Simons. “The decisions and actions board members take are their personal responsibility.”

Here are four potential issues that can occur during the colder months and how agents can help clients be better prepared.

As capacity returns and rate increases decelerate, D&O market conditions have improved. However, agents need to remain diligent.

Is it best practice to ensure that the personal umbrella policy effective date aligns with the date on the homeowners policy, personal auto policy or any other underlying coverage?

PDFs remain an important resource for organizations that are interested in maintaining the security of information they are sharing.

The personal and commercial property insurance market faces supply chain disruptions, inflation and an increase in extreme weather impacting clients’ builders risk coverage.