williamjones

Declaration of Independents: Frank Jones

Twenty-five years ago, Frank Jones and his wife found themselves in bankruptcy trying to support Jones’ younger brother, who was struggling with addiction. The experience drove Jones to found RecoveryReformNOW. “I couldn’t just say, ‘Somebody’s got to do

Taking Over: Meet Millennial Agent Colten Zamrzla

Colten Zamrzla’s priority is to protect his clients by always acting with integrity, “even if it means losing a sale,” he says. “There’s nothing more important than protecting your reputation and sticking to your convictions.”

Taking Over: Meet Millennial Agent Annie Wilson

Like many other millennials, Annie Wilson is a jack of all trades. “I do mostly personal lines, but I also work on IT, social media, marketing,” she says. “The insurance space is a great industry with so many different opportunities, which is super exciti

Taking Over: Meet Millennial Agent Jenny Saint Preux

Jenny Saint Preux admits that “insurance has a horrible rap for being very boring,” but if the industry is going to change its perception, “we have to push diversity in all forms,” she says. “We have to get more women in higher positions, underwriting pos

Taking Over: Meet Millennial Agent Jenni Mathis

Jenni Mathis was convinced she wasn’t meant for an office job. But after several years of pursuing her passion—wilderness therapy—she eventually found her way back to insurance. “I used to navigate the risk of a river or a hiking trail,” she says. “Now, I

From the Front Lines: Personal Umbrella

Independent agent Priya Arora finds that many of her clients think they don’t need the added protection that a personal umbrella provides. “They don’t like to think about lawsuits, but they need to be educated about the risk,” she says.

Taking Over: Meet Millennial Agent Cristal Llorens

The fact that Cristal Llorens speaks four languages gives her agency a serious competitive advantage. “It’s great for customer service, because I may have a customer who speaks a little English, but they just feel more comfortable speaking in their own la

Taking Over: Meet Millennial Agent Antulio Goncalves

For Antulio Goncalves, who has spent his entire insurance career working as a producer, what’s exciting about insurance is sales. “I never had a salary—just straight commission,” he says. “I have all the flexibility I want, but I’m paid based on performan

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