Sales and Marketing

It’s essential to create and maintain healthy boundaries. These clear expectations not only support your well-being but also enhance client service.

How are shifting trends impacting independent agents’ personal lines strategies? And what do clients want from their insurance relationships? Here are seven trends for the future of personal lines insurance.

Landlords who normally operate long-term rentals will convert to short-term rentals, while others, who’ve never offered short-term rentals, are expected to list their properties just for the World Cup.

Brokers who consistently deliver results do it by pulling the same five levers.

Claims disputes are rarely about technical errors alone. They’re about communication, perception and alignment. Agencies that prioritize clarity and education deliver better service, reduce friction and strengthen long-term trust.

Winter Storm Fern highlighted how quickly winter risks can escalate when cold, ice and infrastructure strain overlap. As winter risks continue to evolve, the agent’s role as educator and advisor has never been more valuable.

eight do’s and don’ts of headshots to help you make the most of your visual handshake

Before Susan Erickson took the helm of her insurance agency, she was busy weathering the waves of the commercial fishing industry.

As the number of high net-worth individuals (HNW) grows and more are considering self-insuring, agents’ roles are transforming from policy placement to strategic risk advisor.