Top 5 Most-Read Articles in Independent Agent in September
Agents read the 2026 Agency Universe Study’s key findings, met Greg Sandrock ahead of his installation and explored how consumers still value the human touch.
Sales and Marketing
Evolving Channel: Key Findings From the 2026 Agency Universe Study
Independent agencies are targeting growth while reshaping operations to better serve clients, according to the biennial study.
Declaration of Independents: Todd Dailey
Todd Dailey’s approach to technology follows a simple hierarchy: people, process, then technology.
Make Cyber Insurance Part of Every Commercial Conversation
Independent agents should make cyber insurance a standard part of every small commercial quote, not just a coverage discussed when clients ask about it.
Big ‘I’ and Future One Release 2026 Agency Universe Study
The biennial study reveals revenue growth, technology adoption and a focus on customer service.
Inside the 2026 Agency Universe Study
On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, chats with Kristina Witzling, executive vice president from Zeldis Research, to unpack the results of the 2026 Agency Universe Study.
Keeping a Human in the Loop Remains Crucial to Insurance Buyers as They Accept AI Tools
A new Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
Turning Risk Data into Guidance for Homeowners
As homeowners insurance becomes more expensive and complex, agents can play a larger role in helping clients understand and manage risks.
Staying Unmistakably Human in the Age of AI
Here are five practical ways independent agents can leverage artificial intelligence (AI) while focusing on authentic human connection.
Top 5 Most-Read Articles in Independent Agent in July
July brought the news that the property & casualty industry’s 2025 underwriting results were the strongest in a decade.
