In a relationship-driven industry, technology’s greatest value lies in giving people more time to do what only they can: advise, connect and build trust.
People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?
Insurance agents who embrace risk mitigation technologies can strengthen underwriting, deliver value to customers and differentiate their service.
September highlighted the impact of nuclear and thermonuclear verdicts on the commercial auto market, signs of improvement in the property & casualty industry, and the Big “I” welcoming Angela Ripley as the new chair.
The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.
Everyone gets jazzed about customer branding. But it really begins with the brand inside your four walls: your culture.
The leaders who excel in the age of artificial intelligence (AI) will be those who lean harder into the human touch when it matters most.
Here are the answers to some commonly asked questions that may guide you in deciding if an agency alliance is right for your independent insurance agency.
The endorsement extends coverage to legal actions involving consumer protection statutes, even when claims are not tied to other perils—a risk often excluded by traditional media liability policies.
Small commercial customers are more likely than ever to consider moving their business to another insurer at renewal, according to J.D. Power.
