Agency Operations

Top 5 Most-Read Articles in Independent Agent in March

In March, Independent Agent magazine saw the Big “I” realize the fruits of its work with Fannie Mae and Freddie Mac in revising their property insurance requirements for federally backed mortgages.

Declaration of Independents: Scott Gray

Last year, Scott Gray was honored with the Barney Burns award at the 2025 Big “I” Legislative Conference for his dedication, passion and leadership in government advocacy for the independent insurance agency system.

5 Minute Fixes That Prevent E&O Claims

Drawing on guidance from underwriters, claims specialists, agency consultants and defense counsel, here are a series of quick, practical steps agencies can take to reduce E&O exposure.

A Seat at the Table and What We Do With It 

On this episode of Agency Nation Radio, Jill Roth, executive vice president of Ahart Frinzi and Smith hosts a conversation with Louise “BeBe” Canter, former Big “I” president, senior vice president at USI Insurance Services, and a Woodworth Memorial Award Winner, and Angela Ripely, current Big ‘I’ chair and president of VW Brown Insurance. 

Growing Your Book of Business in 2026

Relationships will always remain the heart of the insurance business. But in today’s environment, the agencies that combine strong relationships with operational efficiency will be the ones best positioned to grow.

The Pros and Cons of an Agency Setting Up a Premium Financing Company

An agency has a book of medium and large-sized commercial accounts with stable cash flow. Currently, they work with two premium finance companies and are considering handling it inside the agency in a designated department with an accounting team. What are the pros and cons of an insurance agency setting up and running its own…

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