Agency Operations

When it comes to planning for your agency’s internal perpetuation, there are numerous factors to consider, each requiring careful consideration and strategic discussion.

Employees who feel their careers are not growing and developing are less likely to be motivated to do their best work and are therefore more likely to be dissatisfied with their jobs and to leave.

On this episode of Agency Nation Radio, an expert panel discusses the intricacies and challenges of hiring at independent insurance agencies, as well as some much-needed winning solutions.

Here are four strategies agencies can use for recruiting and retaining employee talent.

Agency errors & omissions coverage has been impacted by the hard market, with premiums increasing over the past few years, and difficulty in replacing waves of retirees with younger workers.

If you’re a sports fan, you’ve seen this scenario: A superstar player is brought into a sports franchise and expectations soar about the possibility of winning a championship. But in the end, the move turns out to be a bust. Why is that so often the case?

Jana Foster, chair of the Big “I” national Young Agents Committee, sits down with Karen Bailo, commercial lines president at Progressive, to talk organizational culture, inclusion, and the importance of communication and supporting the personal developmen

While there’s a strong business case for a diverse workforce, employers must focus on creating an inclusive culture to make a long-term impact.

To grow your business and fill talent holes, you need to consider who will make your organization stronger before you invest in hiring and training. Use the ATM method to make sure a candidate is the right fit.

Statistics indicate that 42% of the time, someone “tipping off” an employer is the No. 1 way companies maintain ethics and prevent fraud. Most are amazed that the numbers are so high. But we often fail to realize that the person committing an ethical blun