Holding the Cards: Empowering Agents in Their Carrier Relationships
Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.
Agency Operations
Communicate Risk Exposures to Middle-Market Clients
By using clear language, tailored messaging, data-backed insights and relatable examples, insurance agencies can guide their clients to strategic protection.
Homeowners Aware of Risks and Prevention but Don’t Act
While most homeowners are familiar with common risk areas and the technologies designed to mitigate them, relatively few have implemented these solutions in their own homes, according to The Hanover.
License to Lead: Meet Young Agent Audriana Misic
“It’s all about embracing artificial intelligence (AI),” says young agent Audriana Misic. “Not to replace people but to make what we do more efficient and effective.”
Use Digital Payments to Keep Up With Consumer Preferences
Here are four ways that adopting a digital payments solution can improve customer experience.
Declaration of Independents: Michelle O’Connor
When Michelle O’Connor and her husband started their insurance agency 25 years ago, they knew from the very beginning that joining the Independent Insurance Agents of North Carolina was a must.
Half of Independent Insurance Agency Employees Feel Burned Out
While more than 2 in 3 (69%) say the insurance industry is a great place to work and 4 out of 5 (81%) say they are satisfied with their job, high rates of burnout are threatening to dampen job satisfaction, according to Liberty Mutual and Safeco.
Leverage Technology to Transition From Personal to Commercial Lines
With the changing landscape in the personal lines market due to the hard market, personal lines agents may be thinking about diversifying their revenue.
How Often Should AMS Data Backups Occur?
How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?
4 Strategies for Agents to Enhance Customer Value in the Current Market
How independent agents can add value through comprehensive consultation and risk mitigation.
