The Binder Problem: How AI Can Improve Procedure Documentation
When the gap is too big between documentation and the moment someone needs an answer, people don’t go to the manual. They ask around or guess.
Agency Operations
Top 5 Most-Read Articles in Independent Agent in May
May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.
Agency Nation Meets: Avery Moore
Avery Moore is the owner of ECI Insurance and serves on the Big “I” national Young Agents Committee and in leadership roles at the state and local levels.
How Parametric Insurance Can Help Your Commercial Clients
Parametric insurance has been around for many years, but with increased data granularity and availability, these special policies are now widely available to fill coverage gaps under admitted policies.
Agent Charter: Creating an AI Governance Framework to Ensure Operational Reliance
Without a framework to guide decision-making, escalation and accountability, even the most promising AI initiatives risk stalling—or worse, creating hidden exposure.
Practical Ways to Use AI in Everyday Marketing
Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.
What Agencies Got Right With AI Adoption—And The First Steps They Took
The agencies that have adopted artificial intelligence (AI) successfully didn’t start with a big rollout; they started with a conversation with their staff first, then with their clients.
Using AI and Automation to Strengthen Succession Planning
Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.
Top 5 Most-Read Articles in Independent Agent in March
In March, Independent Agent magazine saw the Big “I” realize the fruits of its work with Fannie Mae and Freddie Mac in revising their property insurance requirements for federally backed mortgages.
7 Steps to Build an Independent Insurance Agency
Building an independent insurance agency requires not just tenacity and carrier contacts, but the mindset that you’re steadfastly committed to the journey.
