Will AI Replace Independent Agents?
Artificial intelligence (AI) is reshaping insurance workflows, but it isn’t replacing the agent. Technology fits, but human expertise still leads.
Agency Operations
Presenting the Best Picture of a Commercial Client’s Risk
With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.
Flood Risk Moves Inland: How Agents Can Expand the Flood Coverage Conversation
As hurricane season begins, many insurance advisors are spending more time having flood conversations with homeowners living outside traditional coastal markets.
Why Summer Brings an Increase in Personal Auto Claims
Many drivers assume summer road risks come from major crashes or severe weather—but most claims actually arise from minor, inconvenient, and largely preventable incidents.
What Agents Should Look For When Partnering With MGAs on New Insurance Programs
For agents, the right managing general agent (MGA) partnership means access to markets and products that may not be found elsewhere.
How to Close the Gap When Growing Your Business Turns into Survival Mode
The gap between agency size and operational maturity is often where owners get stuck.
Half of Personal Auto Policies Were Shopped in Past Year
As personal auto policy shopping reached historic highs, distracted driving also increased, especially among older drivers.
Practical Ways to Use AI in Everyday Marketing
Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.
Top 5 Most-Read Articles in Independent Agent in April
April delivered must-read insights for independent agents, including the retirement of the Safeco brand, hurricane season outlook and member recognition at the 2026 Big “I” Legislative Conference.
Agency Nation Meets: Julie Furst
With over 25 years in integrated marketing and StoryBrand certification, Julie Furst cares deeply about continuous learning across every aspect of life and people, and about supporting the businesses she truly believes in.
