Best Practices agencies continue to deliver excellent profitability above pre-pandemic historical averages, even as organic growth slowed due to a softening property & casualty market.
Relationships have always been at the heart of Doris Zampella’s approach to insurance. As president of EAB Insurance Group, she has built her agency around personalized service and community ties.
Judgment, advocacy and trust remain at the core of the agent’s value.
When ending a client relationship, agencies should focus on risk management, agency protection and maintaining coverage continuity during the transition.
What can begin as a relatively small issue on a roof can rapidly escalate into a costly property loss and prolonged business interruption for property owners.
Artificial intelligence (AI) is reducing administrative burden so agents can spend more time advising clients.
It isn’t either-or. See how agents are using artificial intelligence (AI) to strengthen, and not replace, their role with clients.
Artificial intelligence (AI) is reshaping insurance workflows, but it isn’t replacing the agent. Technology fits, but human expertise still leads.
With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.
As hurricane season begins, many insurance advisors are spending more time having flood conversations with homeowners living outside traditional coastal markets.
