Agency Operations

Many agents are not leaving because they lack earning potential. They are leaving because the day-to-day experience of doing their job has become unnecessarily difficult.

The heroics tax is the compounding cost an organization pays when it relies on individual effort to compensate for broken or absent systems. Here’s how to stop paying it.

While some recent trends have influenced the mergers & acquisitions marketplace, it certainly hasn’t been interrupted.

Employee burnout takes a toll on health, productivity and ultimately an agency’s bottom line.

Workplace mental health and wellness impacts all aspects of a business: performance, culture, retention and the bottom line.

A thriving team can be the key to a smooth and successful transition during an acquisition, engaging with new leadership and contributing to the long-term success of the business.

As the co-founder of Project 55, a nonprofit launched in January, Brenden Corr is committed to reshaping how mental health is addressed in workplaces.

When it comes to planning for your agency’s internal perpetuation, there are numerous factors to consider, each requiring careful consideration and strategic discussion.