Agents Using AI Save 4 Hours a Week, Says Liberty Mutual Study
Almost 2 in 3 independent insurance agents used AI on the job at least a few times in the past year, making agency governance all the more crucial.
Agency Operations
Why AI Belongs on Your Org Chart, Not in Your Tech Stack
Artificial intelligence (AI) isn’t delivering features, it’s delivering work. Someone has to manage that work.
3 Ways to Move AI from Pilot Mode to Performance
Applying artificial intelligence (AI) to isolated tasks makes it difficult to scale into meaningful growth. Here are three ways to take a more disciplined approach.
Applied Launches Submissionless Insurance Experience with Travelers
The solution enables carriers to proactively deliver renewal quotes directly within Applied Epic before agencies begin the remarketing process.
Top 5 Most-Read Articles in Independent Agent in June
June highlighted 10 young agents making their mark on the insurance industry. And the Big ‘I’ 2026 Market Share Report shows that, despite market headwinds, the independent agency channel is holding strong.
Top 5 Most-Read Articles in Independent Agent in May
May brought news of moderating pressures in the long-suffering personal lines space, with early signs that increases in reconstruction costs and personal auto premium hikes may be beginning to slow.
Agent Charter: Creating an AI Governance Framework to Ensure Operational Reliance
Without a framework to guide decision-making, escalation and accountability, even the most promising AI initiatives risk stalling—or worse, creating hidden exposure.
Practical Ways to Use AI in Everyday Marketing
Here are three practical ways agents can use AI for promotion without feeling overwhelmed or losing control.
What Agencies Got Right With AI Adoption—And The First Steps They Took
The agencies that have adopted artificial intelligence (AI) successfully didn’t start with a big rollout; they started with a conversation with their staff first, then with their clients.
Using AI and Automation to Strengthen Succession Planning
Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.
