Q3 Property Claim Severity Among Highest on Record as Volume Drops
2025 is on track to be the lowest claim volume year in recent history, yet cost management remains critical as severity trends continue to increase, according to Verisk.
Agency Operations
Can a BOP Have Business Income Coverage Without Building Property Coverage?
A commercial lines prospect has a limit on business income and business personal property (BPP), but not on the building.
How Claims Innovation Is Redefining the Customer Experience
People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?
Is Flooding From a Broken Water Line Considered Surface Water?
A commercial insured’s showroom was flooded after a demolition contractor broke a water line while demolishing an adjacent building.
Do Homeowners Policies Exclude Theft of Personal Property During Renovations?
A homeowners client is building an addition on their secondary home, which is still occupied and furnished. The carrier says there is no coverage for theft of personal property.
Exterior French Drain Backup: Drain Coverage or Surface Water Exclusion?
Heavy rain overwhelmed a French drain outside of a commercial insured’s building, which caused water to back up into the building. The carrier denied the claim because the drain was exterior.
J.D. Power and Big ‘I’ Release the 2025 Independent Agent Satisfaction Study
The study tracks agent sentiment across multiple categories, including ease of doing business, communication practices and claims handling.
Auto Theft Is Evolving: How Agents Can Help Clients Stay Ahead
As social media continues to make car theft trendy, agents can help clients get up to speed on the latest anti-theft technology.
Can an Insured Make an Extra Expense Claim Without a Business Income Loss?
After a fire destroyed a golf course’s maintenance building, the carrier refused to cover the extra expense to convert another building into a maintenance building.
Discontinued Product Liability and Occurrence CGLs
A manufacturer sold a division of the business. Is discontinued products liability necessary, or will the ongoing CGL cover the liability for the products manufactured and sold before the sale?
