Agency Operations

Mitigating and Managing Workers Comp Claims

Insurance agents play a key role in helping their clients prevent injuries, reduce claims, protect the health of their employees and safeguard the financial health of their businesses.

AN Radio: Preparing for Hurricane Season with Owen Thomas

On this episode of Agency Nation Radio, Owen Thomas, senior account executive at Dial Insurance Agency in Pembroke, North Carolina, shares his experiences from past hurricane seasons and how his agency has applied what it’s learned.

AN Radio: Navigating Claims Following Catastrophes

In this episode of Agency Nation Radio, independent agents share stories steering their communities through the aftermath of catastrophes, even as their own businesses were impacted.

AN Radio: From Claims to Fame with John Bachmann

John Bachmann is known as a claims leader, author of “Successful Adjuster’s Playbook: The Secret Skills for Providing the Best Claim Experience” and a self-professed insurance nerd.