“Once I realized the magnitude of the opportunity I had to carry on the legacy, to carry on that opportunity of helping generations of families and businesses, it became more than just a job for me,” says Robert Strachan.
Whether you decide to perpetuate internally, foster a funded business handoff to your successors, or go with an external sale, one thing is certain: There are several key steps you’ll need to take to maximize your agency’s value.
Integrating another agency into your operations presents both tremendous opportunities and significant challenges for employees and management alike.
Technology, particularly artificial intelligence (AI) and automation, is now reshaping what it means to prepare an agency for transition.
In today’s personal lines environment, operational challenges are not just business hurdles; they can also translate into rising errors & omissions exposure for independent agents.
A homeowner had a loss where the HVAC system’s condensate pump failed due to a mechanical breakdown. The HO3 policy with an equipment breakdown endorsement—form 16016—with a separate $500 deductible appears to indicate the condensate pump and the resulting water damage should be covered under the equipment breakdown endorsement. The insurance carrier says otherwise.
While insurers saw declines in claims in 2025, emerging risks are visible in the claims data.
Rainfall-driven flooding, overwhelmed stormwater systems and runoff from new development are increasingly common drivers of loss. Those realities do not always align neatly with boundary flood zones.
On this episode of Agency Nation Radio, we meet Scott Gray, owner of SouthGroup Insurance Services in Meridian, Mississippi.
With over 25 years in integrated marketing and StoryBrand certification, Julie Furst cares deeply about continuous learning across every aspect of life and people, and about supporting the businesses she truly believes in.
