Agency Operations

Insurance agents who embrace risk mitigation technologies can strengthen underwriting, deliver value to customers and differentiate their service.

Heavy rain overwhelmed a French drain outside of a commercial insured’s building, which caused water to back up into the building. The carrier denied the claim because the drain was exterior.

From hurricanes in the Southeast, wildfires in the West and severe convective storms in between, catastrophes are a defining feature of the current insurance landscape and are changing property insurance.

In April, the Big “I” Diversity Council hosted the Inclusive Agency Roundtable, which brought together independent agents, company partners and industry leaders to discuss actionable strategies for creating more inclusive agencies.

Marianne Policastro-Wik is leading her agency, a 2025 Best Practices Agency, through thoughtful “modernization,” paying careful attention to embracing technology without losing the human touch.

As social media continues to make car theft trendy, agents can help clients get up to speed on the latest anti-theft technology.

On this episode of Agency Nation Radio, Peter van Aartrijk, executive vice president at Aartrijk is joined by Lee Gaudette, president of Gaudette Insurance, and his son, Peter Gaudette, commercial insurance advisor at Gaudette Insurance, and Keith Mangini, Vice President and Commercial Team Leader at InsurBanc.

A revenue acquisition can compress years of organic growth into a few short years and dramatically increase an agency’s value.