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An agency growth plan built on personal lines? Spencer Houldin, new Big “I” chairman, knows firsthand what it takes.

As of Dec. 1, a new Department of Labor overtime rule will affect your agency’s compensation structure. Here’s everything you need to know.

Not every agency can hire a winning trial lawyer with E&O experience as in-house counsel. Take these more feasible steps to prevent future E&O claims.

Although most small business employees are happy with their jobs, a new survey shows they’d be even happier if their employers improved benefits offerings. That’s where you come in.

Genuine leadership has nothing to do with rank, title, achievement or performance. So what defines “authentic,” sustainable leadership? And how can you replicate it in order to develop the next generation?

Marketing is digital in 2016. If your digital marketing isn’t adding to your revenue stream, you might be making one of these six common mistakes.

After completing a rebrand that evokes “action, vitality and passion” and implementing a fully digital office environment, Altasurance now aims for a national presence.

At just 18 years old, Dulce M. Suarez-Resnick began her insurance career. Now, she ensures her voice is heard on the radio, television and at legislative sessions as an advocate for “the betterment and survival of our industry.”

“We’ll have to think about it, but we’ll let you know.” Avoid the dreaded brush-off after a sales presentation with these simple strategies.

Competition in the architects & engineers space is fierce as more than 60 companies vie for the business. Here’s what you need to know about the market to be an effective adviser.