Sales and Marketing

After losing a sale, how many times have you said, “I can’t believe it—I was sure I had that one”?

Poor leaders too easily forget the challenges a salesperson faces in finding and engaging customers. Great leaders, by contrast, are able to understand the feelings and challenges faced by the people they lead.

How can you take full advantage of your agency website? First, you need to fully understand your lead gen opportunities and the best practices that go along with them.

It’s OK to be who you are. You just have to be willing to push the boundaries.

The Americans with Disabilities Act requires businesses to ensure that their goods and services are accessible to disabled individuals—and that includes their websites.

Success depends on being among the few that others can count on to get the job done right—and that requires thinking. Ask yourself these questions to think your way to success.

In sports, a blooper is a preventable error that favors the other team. In business, similar blunders end up favoring the competition—particularly during buying conversations with potential clients.

Most managers don’t know what inspires and motivates each individual on their team to perform. Instead, they make two general assumptions: That salespeople are coin operated, and that what motivates the manager personally will also motivate everyone else.

After working in claims for a carrier and later for State Farm, Mark Bailey realized he wanted to leave a personal mark on his business—and the captive culture wasn’t conducive to that goal.

Why do some presentations elicit enthusiastic responses, while others fall flat? Is it the content, the preparation, the person or something else?