williamjones

By: Volume 104, No. 12

Learn how four trends will affect your bottom line in 2008.

Bells tolled, echoing across the rolling green hills of the Eternal Slumber Cemetery next to the Brown & Brown Funeral home. It was my Aunt Betty’s birthday, so I came to give her a present: a bottle of White Zinfandel…

Predictive analytics is fast becoming an essential tool for insurance providers. Carriers are using predictive analytics for segmentation, underwriting, marketing and even claim operations…

Thirty years ago, a TV show called “The Love Boat” (1977–1986) ignited interest in cruise ships. Today, industry studies show that more than 10 million people worldwide took a cruise ship vacation in 2004, a 40% increase since 2001.

The holidays were always very special in the Fulwider household. Both sides of the family resided within 300 miles of our home, so it was natural that we would all celebrate Christmas, and often New Year’s and Thanksgiving, as one big happy family. That m

If you’re like most people, you’re working so hard that you don’t ever stop and think about your agency’s brand. Why should you? If the agency is doing well, then it should speak for itself, right? Not necessarily. Every company has a brand and it’s impor

By: Volume 104, No. 11

Agencies of all sizes benefit from a formalized management structure.

Gift cards have become an increasingly popular form of giving for holidays, birthdays and other occasions. Each year, billions of dollars are spent on gift cards, many of which are never redeemed.