What would you do if all of a sudden your clients and prospects told you they didn’t like the way you communicated or sold and serviced them? Would you tell them: “tough luck, that’s the way we’ve always done business and that’s how we are going to do it
Over the past several years, the Big “I” Professional Liability Program and Swiss Re Corporate Solutions have seen an uptick in E&O claims related to crop insurance likely driven by the far-reaching droughts of 2012. But it’s never too early to review E&O
When Ace runs into an old flame, he’s more concerned with finding out why she gave him the cold shoulder than making small talk. But he’s all ears when Eileen vents about an insurance problem involving a magnifying glass that burned a hole in her car seat
After a burglary, an agent’s client suffered significant damage to the home, including losing a safe containing jewelry, money and guns. Together, the jewelry and money alone were worth more than $88,000—but the client received only $1,200 from the insure
By: Volume 110, No. 11
According to a survey of 125 firms conducted by Reagan Consulting, median organic revenue growth for mid-size and large independent agencies reached 6.9% in the second quarter of 2013, compared to 5.5% for the same period in 2012. The 2013 rate is the hig
I believe agencies fit into one of three categories: Status Quo; Growth-Oriented or Newly Emerging; and Preparing to Sell. But regardless of which category your agency identifies with, one thing all three groups have in common is that they must actively l
Coverage for Car Sharing; Dealer Auto Dilemmas; More Auto Issues
Ace must figure out a way to face his lifelong fear of twins in the latest IA insurance mystery. When he meets a pair of twins at the big box store’s annual BOGO sale, Ace listens as they lament about their father, who is unsure how to tackle an insurance
Although the NFIP was extended and reformed last year when Congress passed and President Barack Obama signed into law the Biggert-Waters Flood Insurance Reform Act of 2012 (Biggert-Waters), debate rages on about the details surrounding its implementation.