Strategies

People expect fast, seamless experiences when it comes to everything, including insurance. Are your carrier partners evolving to meet your customers’ expectations?

Data has evolved from a back-office function to a front-line strategic tool for independent insurance agencies.

A commercial insured’s showroom was flooded after a demolition contractor broke a water line while demolishing an adjacent building.

Contingent compensation can be significant but unpredictable, particularly amidst the hard market and frequent catastrophes.

AI-based tools can solve many of the challenges confronting today’s insurance agents, helping agencies work smarter, serve clients faster and grow more efficiently.

A Missouri-based commercial lines client uses virtual assistants in the Philippines. Does the virtual assistants’ wages need to be added to the company’s workers compensation policy?

Thoughtful leverage of artificial intelligence (AI) capabilities from both ends of the carrier-agent partnership has the potential to increase efficiency and effectiveness across the distribution system.

A homeowners client is building an addition on their secondary home, which is still occupied and furnished. The carrier says there is no coverage for theft of personal property.

Heavy rain overwhelmed a French drain outside of a commercial insured’s building, which caused water to back up into the building. The carrier denied the claim because the drain was exterior.

While there’s no way to guarantee your agency will never be susceptible to an attack on your systems or data, there are steps you can take to understand and increase the security of your client data.