Strategies

Artificial intelligence (AI) technology can be overwhelming, but it’s not an all-or-nothing game. Here are five steps to thoughtfully implement AI in your agency.

Catastrophe season can stretch even the most experienced insurance professionals to their limits. Between managing claims and fielding urgent questions, staying organized and efficient becomes key to success.

Successful companies are building connected infrastructures that automate commission reporting, track book-of-business in real time, surface compliance gaps and help agents identify customers who need outreach.

Agencies can reduce friction with their carrier partners to make claims and compensation more transparent, accurate and user-friendly.

Here are four common social engineering trends and the proactive steps your agency should take to prevent them.

Investing in a modern agency management system (AMS) with next-gen capabilities gives your agency the competitive edge it needs to thrive.

The right technology provider can be a game-changer for your agency, delivering positive downstream impacts that extend beyond operational efficiency.

How should an agency prepare for an agency management system (AMS) being down for an extended period of time, such as after a catastrophe or cyberattack?

Artificial intelligence (AI) is transforming how independent agents operate, freeing agents to focus on having meaningful client conversations and providing strategic advice.

By integrating generative AI and working with insurers and managing general agents (MGAs), agents can provide more tailored coverage options, accurate pricing, and faster quoting and binding for their policyholders.