Why Documentation Will Make Sure You Never Speak to an E&O Claims Handler
A well-documented agency file can mean the difference between outright vindication and a murky swearing contest that results in a lawsuit, settlement or both.

A well-documented agency file can mean the difference between outright vindication and a murky swearing contest that results in a lawsuit, settlement or both.
A U.S.-based trucking client’s truck and cargo were stolen in Canada, but the carrier denied the claim due to a territorial exclusion. The loss happened “before the insured had a chance to read the policy.”
It is possible to offer a quote without substituting your judgment for your customer’s, which is a leading cause of E&O claims.
Here are six of the most common misconceptions the general public shares about flood coverage, which affect an agent’s ability to sell a flood policy.
New organizational changes often mean new risks.
Mortgage lenders are requiring agents to supply a replacement cost estimate (RCE) for refinance closings. Is this something the agents should be doing?
Coverage written on a claims-made basis require key employees to report any incidences that qualify as or may lead to a claim.
Before placing errors & omissions coverage with any carrier you are appointed to represent, consider these five factors.
A prospect bought a warehouse for $1 million. The replacement cost is $25 million but the owner only wants to protect their investment and has said they wouldn’t replace the building in the event of a total loss.
If your agency needs to use an interpreter to communicate with a customer, do you know what you need to document about the exchange?