williamjones

The Case of the Perilous Pool Party

Slowly I stepped into the water, fighting off the nausea. Miniscule waves beat against me unmercifully. My vision lost its balance, making everything swirl with Hitchcockian gusto. The taunting laughter of children grew louder and louder. Unable to contin

Taking the Risk Out of Green

Green: It’s the color of the era. And for the insurance industry, protecting the investments commercial and personal clients are making in green initiatives is proving lucrative, even in a soft market-with more upside in sight.

Position Young Producers to Succeed

Young producer turnover and underperformance continues to plague many, if not most, independent agencies. The direct, indirect and lost-opportunity costs of losing young producers—or hanging on to underperforming ones—are enormous. In today’s challeng­ing

Can You Hear Me Now?

Did you know that your brand speaks volumes before you do? Have you stopped to think about what your brand is telling prospects and clients before you even say a word? Does your brand convey the attributes that you sell—trust, caring and responsibility? I

Insurance Implications of the Gulf Oil Spill

What are the insurance coverage implications when a pollution event like the Gulf oil spill occurs? The Big “I” Virtual University had one of the first detailed coverage analyses on the street after this event. The article examines damage to property aris

The Case of the Vanishing Inventory

“Ace!” she said, casting a curious glance at my trench coat and fedora. “Why are you dressed as a disheveled Columbo?” “Mitzy,” I said, “kudos for being brave enough to wear a dress that makes your hips appear so wide.” And that’s how Mitzy’s murder

July 2010

By: Volume 107, No. 7

Dirty Water Deemed a Pollutant?

An insured is a real estate developer. Allegedly, grading operations had altered water flow and caused soil to erode, damaging a neighboring property. The developer’s CGL insurer denied the claim, citing the pollution exclusion. High school physics class

Producer Today, Principal Tomorrow

For Frank Sayner, the path to perpetuation wasn’t paved with bright lights or big announcements. In fact, customers didn’t even know the agency had changed hands because the transition to the new principal was such a smooth process.

Outwit. Outplay. Outlast.

Susan has been doing well in her sales career for many years. She understands how to make cold calls, how to follow up on leads and referrals and how to offer excellent customer service. Yet, she’s amazed at how much more successful her colleague, Michael

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