williamjones

Jean McLaren knows what consumers want—and they want you. Here’s an inside look at the new Trusted Choice® Campaign.

When you and your client disagree with a carrier’s decision to deny a claim, your natural impulse is to vigorously contest the carrier’s coverage position. But your continued attempts to convince the carrier to reconsider its coverage position could have

After surveying more than 1,000 respondents who either personally receive long-term care or provide it to a loved one, a recent study reports that the consequences of long-term care extend far beyond the care recipient’s wallet.

Larry Barker is one of my heroes. Don’t rack your brain; you’ve never heard of him. Larry is not a research scientist or athletic superstar or a dedicated missionary to a third-world country. Larry Barker is a bold salesperson—with a speech impediment.

“It’s much easier to consume the visual image than to read something.” Poet, painter and activist Lawrence Ferlinghetti made this observation long before YouTube and Instagram. Yet the concept is acutely relevant today when it comes to managing your agenc

Soon after purchasing Goss & McLain in 2004 with the help of InsurBanc, Deborah A. Buckley moved to expand markets by becoming part of the regional Insurance Services of New England.

Randy Wentworth, 44, is a 1987 graduate of InVEST, the Big “I” career awareness program for high school and college students. Insurance doesn’t have the hottest reputation among young people, but the former medical technician and nursing student is workin

By: Volume 111, No. 2

The number of small Best Practices agencies that report industry or product specialties has increased by 58% since 2010, and while larger agencies of all size categories have been dabbling in niches for decades, their niche revenues have also increased ov

Independent agents can expect modest increases in commercial lines pricing to continue in 2014. Rate hikes are expected to remain in the low- to mid-single digits at best—better news than a softening market.