williamjones

Whether or not your agency is involved in the “health” side of life-health, understand these market trends to best position your agency for the l-h cross-sell.

It may seem like a natural extension of the service agents provide to customers, but advocating on behalf of the customer on claims can create E&O problems for you in the long run.

The Affordable Care Act can be the independent agency’s opportunity to turn lemons into lemonade—it’s a significant sales opening for the entire industry.

To satisfy life and health needs for clients of this heavily personal- and commercial-lines agency, the V.W. Brown team focuses on providing the information clients need to make the right choices.

A community service mindset prevails at Pathfinder Insurance, and co-owner Laurie Dempsey leads by example.

While p-c pricing remains largely predictable, the impact of societal and technological trends on coverage is anything but.

Agency mergers & acquisitions are happening at a record pace—and big agencies are getting bigger. Here’s what it means for the independent channel.

When it comes to agency-carrier relationships, better communication is what agents want most. What else is on the wish list? Experts examine three major trends.

What does the clear upward trend in E&O claims carriers make against agents and brokers mean for your agency?

Gaining a deep understanding of the customer is the most powerful tool we have as salespeople. Are you asking the right questions?