Agency Operations

How do agencies keep up with the fluctuating laws and regulations governing the industry across multiple jurisdictions? These three strategies can help you remain compliant.

Smart agency owners recognize that cash flow is a better determinant of value than revenue. When analyzing cash flow, every owner should pay attention to two important considerations.

Account managers are often inundated by tedious, disparate tasks under time crunches and with little margin for error. Here are four ways to reverse the burnout trend.

As many as 13% of all U.S. drivers are uninsured, according to the Insurance Research Council. Protect your customers and yourself by offering uninsured/underinsured motorist coverage.

If you take the paper out of paperwork, you’ll find that you can get more work done without increasing overhead—you may even be able to reduce it.

When Derek Ross first took his child to an indoor playground, he thought, “Wow, these aren’t so clean. They’re not so safe! Who’s the insurance broker behind these?” Finding limited representation, he purchased every URL he could think of related to insur

With a $5-million aggregate limit in place, most agencies believe they are unlikely to be overcome by a series of small, unrelated claims in a single policy period. There is some truth to that but some peril, as well.

As insurance advisors, we need to begin laying the foundation for the future today so we can remain relevant to our clients and other stakeholders. Here are the top three things we should be working on every week in 2020.

How an intragenerational workforce is working together to help breathe energy into the industry.

People are growing up in a world where their primary forms of communication include texting, Snapchat and Instagram. Unfortunately, with these forms of communication, agencies open themselves up to significant potential exposures.