Agency Operations

Insurance policies are intimidating. Follow these 11 rules to make sure you interpret them correctly.

Errors & omissions claims happen, and many of the worst ones—those in excess of $1 million—come from the same lines of business and involve similar types of errors.

Twenty-five years ago, Frank Jones and his wife found themselves in bankruptcy trying to support Jones’ younger brother, who was struggling with addiction. The experience drove Jones to found RecoveryReformNOW. “I couldn’t just say, ‘Somebody’s got to do

While the Family and Medical Leave Act provides a baseline for unpaid parental leave for both mothers and fathers, federal law does not yet comprehensively address paid parental leave—leaving individual states and employers to take matters into their own

Here are 10 suggestions for new agents that can help reduce your errors & omissions exposure.

When third-generation agent Holly Kabboord-Hemelgarn was asked to be part of the Florida Association of Insurance Agents’ Florida Future Insurance Leaders program, it gave her the confidence to “branch out from my dad’s shadow into being my own person,” s

Do you have ambitious goals for your agency? Or have you reached a level of success where you’re content?

Roman philosopher Seneca once said, “Luck is what happens when preparation meets opportunity.” This notion can do wonders for your agency.

When Rachael Rizzi, 39, first started her insurance career, she was not only one of the only woman producers—she was also “pretty young.” But after over a decade in the business, Rizzi went on to start her own agency in 2014.

A good checklist includes coverage choices as well as optional coverages a client might want to accept or reject.