williamjones

Declaration of Independents

After three decades in insurance, Scott West—a native Texan, agency owner and cattle rancher—feels strongly that insurance companies serving the independent channel should communicate their goals more effectively with the agency force.

Fault Lines

Is it your fault? The main tort claim against an agency or agent involves some form of negligence. In order for a claimant to “win” a negligence case against you or your agency, he must prove several elements: duty, breach, causation, legal causation (pro

Agency Profile: Zap the Gap

Overcoming generation gaps is among the rewarding results of a rebranding initiative at this family-owned independent agency northeast of Pittsburgh.

Declaration of Independents

Three years ago, at 22, Cameron (Cam) Winterburn became principal of a little independent agency in his native Tennessee when he became the exit strategy for two retiring owners. Today, he is building his agency without an established producer providing a

Tales of the Crop

Over the past several years, the Big “I” Professional Liability Program and Swiss Re Corporate Solutions have seen an uptick in E&O claims related to crop insurance likely driven by the far-reaching droughts of 2012. But it’s never too early to review E&O

Operation Organic

According to a survey of 125 firms conducted by Reagan Consulting, median organic revenue growth for mid-size and large independent agencies reached 6.9% in the second quarter of 2013, compared to 5.5% for the same period in 2012. The 2013 rate is the hig

Whatever Floats Your Boat

Agents who do not normally secure boat coverage are at an increased risk for malpractice claims—obtaining coverage for boats is much different than insuring an automobile. In fact, an uncovered boat claim can quickly become a costly nightmare for any insu

Achieving Agency of the Future

New Big “I” Chairman Tom Minkler believes independent agents need to tread new ground in order to thrive. And for him, that’s nothing new.

Reflecting on Sandy—One Year Later

As I packed up my office on October 26, 2012, I felt confident and prepared. Sandy was looming offshore and the forecast did not look good, but we had been through hurricanes before. I quickly learned that I was still not prepared.

What is the Right Price?

At the heart of America’s longest-running game show “The Price is Right®” is a deceptively simple question: “What’s it worth?” If the answer was easy, the show would not have lasted 41 years. And a similar but far less entertaining contest rages among a v

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