williamjones

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

Miles Lee, the winner of the 2025 Young Agent Of The Year Award, reflects on making an impact.

Commercial operations and financial operations aren’t two separate functions. They’re one system that most agencies have split in half.

While some segments are beginning to show signs of rate relief, any broad-market optimism should be treated with caution.

In many cases, contractors and facility owners may not be fully aware of all their environmental exposures and the insurance solutions available to protect their businesses.

This moment calls for disciplined, consultative leadership. Here are four ways to do it.

As administrative roles shrink, experienced professionals are becoming more critical, and organizations are facing a growing gap between technological capability and human expertise.

Young agents are making their mark on the insurance industry. Learn what this next generation of agents has to say about where the industry is headed—and how they fit into it.

The gap between agency size and operational maturity is often where owners get stuck.

Jackson Rollo did not grow up dreaming of insurance. But like many second-generation leaders, once he found his way into the business, he stayed because of the relationships, responsibility and real impact independent agents can have in their communities.