Agency Operations

Artificial intelligence (AI) is reshaping insurance workflows, but it isn’t replacing the agent. Technology fits, but human expertise still leads.

The policy provides flood-only coverage for homes and personal property, protecting homeowners from flood risks not covered by standard homeowners or renters insurance.

With commercial lines competition intensifying, the onus is on independent agents to present the best picture of a client’s risk.

Commercial operations and financial operations aren’t two separate functions. They’re one system that most agencies have split in half.

As barndominium homes continue to grow in popularity, agents and clients should be aware of five key risks—and how to mitigate them—before moving forward..

Not planning to sell—but thinking ahead? This market brief explains why independent agency owners are re‑examining value, timing and long‑term positioning.

Consolidation has become the new normal. See what’s driving it, and why more independent agency owners are quietly reassessing valuation, succession, and future partnership options.

For some, it is the best of times; for others, it is the worst of times. Here are the factors that influence your opportunities.