Agency Operations

Prior to his installation as Big “I” chair, Greg Sandrock discusses building on an already thriving young agent community and the challenges and opportunities for independent agents when embracing technology.

An insured’s fence was damaged by wind and the carrier denied the building and personal property coverage claim. However, an endorsement adds coverage for appurtenant buildings or structures.

Despite expectations that the independent insurance agency mergers & acquisitions market will cool, the pool of buyers is broadening. Here’s why agency M&A remains attractive.

On this episode of Agency Nation Radio, Jamie Behymer, Big “I” director of diversity, inclusion and young agents, chats with Jenn Urso, founder of The Leadership Project, on leadership development.

An agency frequently insures rental properties where the ownership structure is not straightforward. How much guidance should the agent give on how the named insureds should be listed?

Artificial intelligence (AI) isn’t delivering features, it’s delivering work. Someone has to manage that work.

An insured is listed as a covered individual on the drive other car endorsement of a business auto policy. He rented a vehicle personally and was involved in an accident. The carrier is denying the claim.