Agency Operations

Independent agents should make cyber insurance a standard part of every small commercial quote, not just a coverage discussed when clients ask about it.

A commercial insured has been served with benzene exposure lawsuits, with exposure going back to the 1980s. Should the agency put the general liability carrier and excess general liability carrier on notice at the time of first notice of loss? The insured has switched carriers over the decades.

The system goes live and the project is declared a success. But then, six months later, someone asks: Is anyone actually using it?

As compensation structures become increasingly sophisticated, a process that is difficult to follow or lacks clear communication will erode the broader relationship.

The garage liability carrier is declining to pay for the third-party damage, saying the garage liability policy is excess for any non-owned vehicles and that the customer’s personal auto policy should pay.

On this episode of Agency Nation Radio, hear how Harper’s commitment to servant leadership has shaped his path in both the insurance industry and the political arena. Harper’s commitment to servant leadership has shaped his path in both the insurance industry and the political arena. That same commitment led him to attend the inaugural Insurance Campaign…

While the advantages of artificial intelligence (AI) can be significant, these benefits come with risks. Here are five ways to manage your agency’s exposure.

Moving a book of business can protect client relationships, strengthen carrier partnerships and improve agency profitability. However, that can only be achieved when the strategy is clear and the execution is disciplined.