williamjones

Family Ties to Main Street

Buying out your parents in your family-run agency? Check. Making relationships with siblings and in-laws work to run a business? Check. Trying to grow a small town, Main Street agency in a difficult economy? Check. New Big “I” Chairman Mike Donohoe has be

Fostering a Creative Culture in Your Agency

Innovation is arguably the corporate buzzword of the decade. Marketers have eroded its meaning through misuse and overuse; however, true innovation is no corporate cliché. It remains the driver of our marketplace and a key factor in the long-term success

Filters

Agency Operations

  1. Posts (532)

  1. Sales and Marketing (1)
    1. Client Communication (6)
    2. Sales (8)
    3. Marketing (7)
    4. Customer Service (7)
    5. Client Retention (2)
    6. Renewals (3)
    7. Social Media (1)
    8. SEO (2)
    9. Community Relations (5)
    10. Reviews (1)
  2. Agency Operations (3)
    1. E&O Loss Control (132)
    2. Disaster Preparedness (12)
    3. Culture (27)
    4. Claims (7)
    5. Leadership (21)
    6. Agency Valuation (13)
    7. M&A (2)
    8. Aquiring an Agency (15)
    9. Selling an Agency (9)
    10. Quoting (3)
    11. Agency Financing (6)
    12. Payments (4)
    13. Agency Accounting (3)
  3. Human Resources and Staffing (3)
    1. Hiring (9)
    2. Next Generation Talent (24)
    3. Employee Retention (6)
    4. Diversity & Inclusion (8)
    5. Succession Planning (23)
    6. HR Policies (2)
    7. Retirement Planning (1)
    8. Performance Benchmarking (4)
    9. Remote Work (1)
    10. Onboarding (3)
  4. Technology and Tools (1)
    1. Artificial Intelligence (7)
    2. Agency Management Systems (AMS) (5)
    3. Automation (5)
    4. Cybersecurity (3)
    5. Data Analytics (2)
    6. Customer Relationship Management (CRM) Systems (3)
    7. Cloud (1)
    8. Document Management (1)
  5. Technical Knowledge (1)
    1. Endorsements (1)
    2. Exclusions (1)
    3. Certificates of Insurance (4)
    4. Limits (3)
    5. Additional Insureds (2)
    6. Fraud (1)
    7. UM/UIM Coverage (3)
    8. Coinsurance (1)
  6. Legal and Compliance (5)
    1. Legislation (4)
    2. Insurance Regulation (5)

  1. Government Affairs (4)
    1. InsurPac (4)
  2. ACT (17)
  3. Trusted Choice (8)
  4. Virtual University (21)
  5. E&O Guardian/Professional Liability (111)
  6. Diversity (3)
  7. Big I Hires (1)
  8. Research (1)
    1. Best Practices (14)
    2. Agency Universe (1)
  9. Young Agents (8)
  10. Big I Flood (3)
  11. Big I Alliance (4)
    1. Big I Alliance Blue (4)
  12. Invest (2)
  13. Agency Development (1)

  1. Commercial Lines (1)
    1. Professional Liability (75)
      1. E&O (75)
    2. Cyber Liability (2)
    3. Commercial Property (1)
    4. BOP (1)
    5. Commercial Auto (1)
  2. Personal Lines (1)
    1. Homeowners (1)
      1. Affluent (1)
    2. Auto (1)
      1. Classic Cars (1)
    3. Personal Umbrella (1)
  3. Flood (3)
  4. Specialty (1)

    become a member Join the Big "I" Today.

    Join